Catalin N.

I bought a 3 seater leather sofa in july and after 1 month the leather crack on the right arm. I bought insurance aswell and the insurance company say it's under 1 year manufactory warranty and they don't cover till this warranty expire. So i called oak furniture and starting the claim. They delayed till late oct saying is not theyr fault and all that bollocks. Finally they accept the claim and they told me i need to wait 8 weeks for the item to be delivered. After exactly 8 weeks the item arrived so now i had to wait another 2 weeks for someone to come and fix it. He just come today and told me they delivered wrong part. I call again oak furniture and they said i have to wait another 8 weeks for the item. Worst company ever.