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Cassie S.

Contributor Level

Total Points
81

1 Review by Cassie

  • Zazzle

9/18/17

I recently received my order and it was completely missing table numbers 2-4. Table number 1 did not say "reserved" like it was supposed to. I need the missing numbers ASAP as my wedding is very soon.

I have sent multiple e-mails and waited on hold for almost an hour three times now with out a response. I would just like the remaining items shipped and some kind of response, ASAP

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Zazzle S. – Zazzle Rep

Hello Cassie,

I am so sorry to hear about the missing items from your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

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