They are total scam artists... they took my $$$ for an online order sent me an email stating it was shipped... NOT SO! They made the label but never shipped the product! I called FedEx and they confirmed no product shipped! I called the store and the so called manager acted as if he didn't care that it's Friday and deliver was scheduled for Tuesday! We knew that even if it was shipped it was dead... he never offered to ship another or return our $$$! He was so rude my husband asked it speak to him and he hung up on my husband! I called them back and let them know I would be reporting them to my bank for taking $$$ from my account without sending out a product! These people suck... I wish I would have read the previous reviews before ordering... I hope I can help someone else!