Thumbnail of user caseyc547

Casey C.

Cary, NC

Contributor Level

Total Points
82

1 Review by Casey

  • Factor75

5/16/23
Verified purchase

The very first order that I placed was not delivered. Support then decided to tell me that its "not their fault" when it's 100% the company's fault. They chose who to deliver the box. They did not rectify the situation and therefor are missing out on my business. I will also be telling everyone that I know how poor the customer service was and that I would not recommend them. You cannot stay open as a business and treat people with this kind of neglect. -5/10 stars; AVOID

Tip for consumers:
This company sucks. Never order from them

Products used:
I could use any as I never received the box and then they pushed the blame onto another company

Service
Value
Shipping
Returns
Quality

Casey Has Earned 2 Votes

Casey C.'s review of Factor75 earned 2 Very Helpful votes

Casey hasn’t received any thanks yous.

Casey doesn’t have any fans yet.

Casey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jeff.jmgk
jeff k. reviewed Factor75
3/27/24

I ordered factor waited two weeks for it to come. My shipment was scheduled and never showed up....

Thumbnail of user aubb
Aub b. reviewed Factor75
3/3/24

Touted as a plant friendly meal delivery service I ordered a large order for my vegan family. Our...