I have ordered F11 4 PRO and after that saw all the bad reviews about this company. At first I panicked, but then I thought that I am safe because I paid by paypal, so could get my money back in case the item doesn't arrive. I was waiting patiently and finally I have received the Tablet. It was safely wrapped in bubble foil and the box was also untouched with original film on it, so it is definitely brand new item. IT'S NOT A SCAM! YOU JUST HAVE TO WAIT. It took 1 week for my order to arrive and I am very happy with the product. Highly Recommend!