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Carter S.

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1 Review by Carter

STDRapidTestKits

  • STDRapidTestKits

“It's been a month and still no package”
6/4/20

I was planning on writing a review about rapid testing STI home kits that you didn't have to mail to a lab, but the package never showed up. Tracking information once it left China was non existent. I have requested a refund. Hopefully i can get my money back.

STDRapidTestKits product 0
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Frank D. – STDRapidTestKits Rep

Hi Carter, thank you for the feedback. As communicated before in our support ticket, we would fully refund your order if it was on the way for longer than 31 days. Unfortunately, the COVID-19 crisis has affected our shipment to you as well.

I would like to thank you for your patience and understanding. As agreed, your order was refunded. I hope you will receive your order soon.

Regards,
Frank

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