- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
VRBO is doing nothing to help people recoup money lost due to Coronavirus. I'm out around $7,000 from an owner who refuses to refund money or reschedule. In fact, he told my husband he will not respond to any more email from him. Shame on VRBO for contracting with unscrupulous property owners who take advantage of a worldwide pandemic to make money. I've called VRBO seven times. All I get from them is " I'm sorry for the inconvenience " and " I understand your frustration." I will NEVER use VRBO again, and I will make sure everyone I know understands what a horrible business it is.
Carrie L.'s review of VRBO earned 9 Very Helpful votes
Carrie hasn’t received any thanks yous.
Carrie doesn’t have any fans yet.
Carrie isn’t following anybody yet.
Empty.
We rented a house. We got in at 5:15pm. The house stunk like years of cigarette smoke covered by...
