Carrie B.’s Reviews of Retro Stage & more

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5/20/20

When I ordered the yellow polkadot dress I was so excited. However, when I received the dress I was very disappointed. The material they used a lot cheaper then the one pictured. When trying to return the dress they make you jump through hoops. I have to return it at cost to me with a tracking number. If I send them the package without a tracking number I get NO refund. Also they need me to email them the tracking number, order number, item number and other things. I will NEVER order from them again.

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Candy L. – Retro Stage Rep Over a year old

Hi Carrie B.
Thank you for your order and so sorry to hear that our dresses do not meet your expectations.
Retro-stage never let any of our customers lost money in our shop.
Could you please provide your order number so that we can check the refund status for you soon?

If there have any more request, please kindly contact us via email address: service@retro-stage.com
Or you can call 626-333-4772 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours Sincerely,
Retro-stage Team