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If the hotel hadn't gone to bat for me, I'd be out over $1000. This company is fraudulent. They set up a subdomain for the hotel so it appears you are making a reservation directly with the hotel, which was my plan. The hotel has a 24 hour cancellation policy. Reservations.com!? NO REFUNDS! Their subdomain was cresthillsuites.reservations.com but had nothing to do with Cresthill Suites. Cresthill Suites went after them and I got every penny back but if they hadn't, I'd have lost. I still stayed at the hotel under a reservation I did make directly with the hotel. DO NOT USE RESERVATIONS.COM. IT IS A HORRIBLE DECEPTIVE CORRUPT COMPANY!
Carolyn L.'s review of Reservations.com earned 4 Very Helpful votes
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