Carolyn H.

I was pleased in the beginning dealing with Rosalyn. Unfortunately the following day I dealt with someone else who greatly upset me & who obviously didn't know what she was talking about since she asked me the same questions I had already answered in my application & denied my loan request. I asked to speak to someone else since I had already been told it was approved... I just needed to complete the verification. The woman who came to the phone said she was a supervisor & asked me a few questions & she told me the same thing, "that my loan request was denied". I asked about the conversation I had had with Rosalyn & she said she would listen to the conversation, but the decision was made & my application was declined. Shortly thereafter Rosalyn called me & told me that my earlier conversion with the other women was incorrect. I completed the verification process & the requested money was in my bank account the next morning.