Carolyn H.

I applied for a Roman's Platinum credit card and was approved. Roman's catalog clearly states that benefits are as follows: Earn $10.00 Rewards and free standard shipping four times a year on orders of $75.00 or more after merchandise discount when you use your Romans Platinum card. I placed and order over the phone in the amount of $133.00 and asked to take advantage of the free shipping offered with the card. Free shipping was denied. I was told, by a supervisor, that the free shipping advertised was only offered to card members four times a year at certain times and at the discretion of Romans. In other words, you have to shop when they tell you to, to take advantage of "free shipping". I am not placing an order when it is convenient for them! The advertised "free shipping" four times a year should be free shipping at any time up to four times a year but it is not. Very deceptive business practice! Beware.