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It seems as though booking.com is giving one total before you book the hotel, and then later they end up charging you extra after you ALREADY BOOKED. And then they refuse to refund you. Please please do not use this service. They are snakes. Will never use again.
Carolyn B.'s review of Booking.com earned a Very Helpful vote
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Empty.
Not user freindly, miss leading saying you can get a copy of your invoice from the Hotel, no you...
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
