Carol S.

I don't know where to begin with this one. Waited 3 weeks for my item (ordered black shorts), received pink bra top. Have spent countless hours, used up hundreds of mobile minutes on hold (45 minutes at a time), and finally got thru to Customer Service yesterday. They said they would email me a return label (since original package had no invoice (very shady!) and no return label. I open the supposed return label, no label in there. The email says I am returning black shorts because they are too large (covering up their mistake) and says I have to pay $9 for shipping! For their mistake! And the shorts are no longer available!