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1 Review by Carol

MadisonSeating

MadisonSeating

7/19/19

Buyer Beware! Pls read the 1-star reviews before your purchase. This company has a very unscrupulous business model, whereby they ship a defective chair, ask for a false positive review in exchange for shipping a "free" replacement which turns out to be a different model. Then they want the customer to pay for return shipping and a restocking fee for their discrepant shipment. Madison Seating clearly does not stand behind their "100% Customer Satisfaction" claim. Thankfully, my credit card company agreed with the facts and credited me for the entire purchase. It was an exhaustive experience that I don't wish upon anyone.

Tip for consumers: They only pay 1-way shipping, then expect the customer to pay the return shipping AND a restocking fee for a discrepant shipment.

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