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Carol R.

Contributor Level

Total Points
81

1 Review by Carol

  • Lulus

5/6/19
Verified purchase

I recently purchased a lace cami not only did it not fit properly was a bit small even after I purchased one size bigger, it was also torn

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Tiffany S. – Lulus Rep

Hi Carol,

Thank you for your review! I'm so sorry that the top you ordered didn't fit as expected, and that the item was damaged. At Lulus we pride ourselves on quality and we're eager to resolve any concerns you may have! A member of our team reached out in response to your review, and we sent a replacement item at no additional cost. As a gesture of apology we've also issued you a store credit to help with your next order! I hope this helps. If there is anything further that we can assist you with, please don't hesitate to be in touch.

Have a great day! XOXO

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