Thumbnail of user carolinel60

Caroline L.

Contributor Level

Total Points
81

1 Review by Caroline

  • MyUS

7/5/18

This account was made by mistake, using a false credit card information, my sister as a card holder have tried to resolve this issue with the customer service but customer service wasnt seems very helpful at all, it was charge under a different name and paid with a different card holder name monthly for 1 year with no activity. Me and my sister were deeply very dissapointed at myus.com because of a bad customer service, you will lose a possible good customer in the future, definitely will stay away from this company your website is not save at all!

Thumbnail of user keithe14
Charlene M. – MyUS Rep

Sorry for all the trouble! It looks like the account was closed as requested and we have responded to all of your inquiries. Please let our customer service team know if you have any additional concerns! https://www.myus.com/about/contact/

Caroline Has Earned 1 Vote

Caroline L.'s review of MyUS earned a Very Helpful vote

Caroline hasn’t received any thanks yous.

Caroline doesn’t have any fans yet.

Caroline isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michellel425
Michelle L. reviewed MyUS
5/3/24

It has now been nearly FIVE WEEKS since MyUSA.com took our money to forward 3 letters to us...

Thumbnail of user nickn734
Nick N. reviewed MyUS
4/25/24

I purchased a package from a store located in the USA. The shipping cost from this store is a...