Caroline G.

Omg returning is a nightmare. 7-10 days for a mailed return label (they misprinted mine oops). After being told I would be emailed one (haha she was mistaken, not our policy). So finally the label comes and I return a coat I tried on once, ONCE, no tags removed, put right back in the plastic, packed along with a pair boots to be returned. No refund for the coat. Apparently it wasn't in a returnable condition. I can either pay to have it back or have it sent to charity. Now I don't mind charity. I have a favorite right up the street that gets all of my hardly worn items I get on clearance and can't return. When it's made CLEAR I won't be seeing my money again. So if you're reading this, go into shopping on Avenue knowing you may or may not get a refund. And a lot of their items are hand wash hang to dry. Good if you've got money and time to burn, but there are waaaay better sites.