Caroline A.

I got locked out due to a faulty lock. As I didn't have my phone I asked my new neighbour to find a locksmith and he gave me the number of Allservices, believing it was a local locksmith. They were very expensive but also did the cheapest job possible… only replacing the external barrel not the whole lock…so I now need two keys… one for inside and one for outside. They have refused my request for a detailed invoice stating the lock they used… presumably because it was extortion to charge what they did for a barrel that can be bought for less than £5 online. I do intend to report them to trading standards