Product sent was not brand new. I could clearly tell it was a returned product from whomever they bought it in bulk from. Dealyard claimed product was brand new never opened; however all the plastic which would have been wrapped around the product was off the product and shoved in the bottom of the box. Top of box packaging was missing so product had been bent due to pressure on product. The customer service is horrible and refuse to refund or exchange expecting me to jump through dozens of hoops. Save yourself a headache and don't buy from them!