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Carol H.

Texas, United States

Contributor Level

Total Points
103

1 Review by Carol

  • SHEIN

11/2/23
• Updated review

They are now asking to see my bank account to verify my purchase - then they just cancel my order if i don't provide them - one time i did and I blocked out my account numbers and they denied it. They are trying to get into your bank accounts

Tip for consumers:
they are scammers and childish - who runs their business asking for pictures for a return - then asking for proof from your bank account that you placed the order then cancelling orders for this reason. This is crazy - or they found my reviews and got mad. either way childish behavior is big red flag.

Products used:
shirts mostly pants never fit their workmanship is so shody

Service
Value
Shipping
Returns
Quality
Thumbnail of user mollym16
molly m. – SHEIN Rep

Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.

Requires 3 pictures for each item to do a return!
9/12/23
Verified purchase
• Previous review

I see they found my review and are retaliating with cancelling my orders. And they want to see my acccount information - no thanks scammers

I buy quite often from shein I am a speaker and trainer so I need new outfits often. Now they implemented this new requirement of providing 3 pictures for every item being returned. I order lots and return what doesn't fit sometimes it's none sometimes its a number of them but overall im keeping a lot of items. I found this out after my items came. After all this work on this order, I will never order from shein again. So you win shein - i'm done with you.

Tip for consumers:
Will no longer be a customer. I have placed at least 6 orders in the past year but no more. requiring 3 photos to return your ill fitting clothes is beyond ridiculous.

Products used:
blouses

Thumbnail of user mollym16
molly m. – SHEIN Rep

Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.

Carol Has Earned 3 Votes

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Carol Has 2 Fans

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