Zuily site shows the most beautiful women's clothes but one of the problems with this is that the clothes you receive do not look at all like the pictures in most cases. I don't know how they do it but the clothes end up being a facsimile of the pretty clothes pictured. Somehow the patterns are different, the colors are different. The other problem is with the sizing. These are so far off regular sizing it's a joke. The clothes would barely fit children. I ordered a tee shirt in size 4X even though I wear a L-XL knowing it would be smaller. Oh my gosh, it's so tight it fits like a size Small. I'm afraid to wash it because if it shrinks I'm going to have to give it to my teacup poodle.(providing she doesn't gain any weight) WHO MAKES THESE CLOTHES? Are children making them? I've tried to find out where the various companies are located, but have not been able to find any information. Shame on QVC for endorsing Zuily, I've shopped with QVC for many years and thought since they were affiliated with Zuily it must be a reputable site. Wrong.
I have returned almost every item I've purchased, or just gave up and donated to the thrift store, it's easier that way.
Hello Carol, we never want to leave a bad experience on a customers mind when they think about us, and this goes from our customer service reps, to our show hosts, and of course the items we sell. We would love to see if we can make this up to you in some way. At JTV we have a rigorous quality control testing program in place, and we work hard to identify and confirm gemstones. In any event, we are sorry to hear that you are not fully satisfied with your purchase, and we would like to further analyze the product that you received. Please contact us at 800-619-3000 or by email at customercare@jtv.com. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Please provide an Order Number, or phone number associated with your account so that we can review.