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When I placed a rather large order, I made sure my address was updated before placing it. They sent it to an old address anyway and are telling me they will only refund my money if the package happens to get returned. I have no way to get the package returned when they left it on a porch somewhere. Fed ex said they would have to request for the package to be picked back up and taken to the right address. That is what they should have done.
Carolanne B.'s review of thredUP earned 14 Very Helpful votes
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