I ordered a watch, and it took over 4 months for me to not only NOT receive my product, but to finally get my money refunded - without any kind of apology. I sent 10 emails and requests to get updates, information and progress with my order, with extremely dissatisfying replies each time.
My watch was lost in transit, I get it, it happens. But the customer service I received with the tracking and refund process was terrible. I will never buy from here again, I don't care how much cheaper the product was.