- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Update: received a voicemail message however my unit has not been repaired or replaced nor have I received a call back again. I purchased the extended warranty to avoid issues beyond the 3 month warranty all to no avail. Avoid this company.
- Purchased a kids dirt bike and extended warranty in Feb 2023 RPS60. Runs fine when running.
Have had 3 issues, missing parts after shipping, kick stand which broke when bike was parked, weld case loose cheaply done, and recently battery holder gave loose similar to kick stand poorly done. I can live with the poor quality of the bike but the customer service is the worse I have seen. For the initial two items took weeks to get someone to respond and then action. For the recent battery holder issue I have emailed 5/6 times and called with absolutely no response. DO NOT Buy anything from them that requires Customer Service.
Products used:
RPS 60 Dirt Bike
Carlton M.'s review of MotoBuys earned 3 Very Helpful votes
Carlton hasn’t received any thanks yous.
Carlton doesn’t have any fans yet.
Carlton isn’t following anybody yet.
Empty.
Hello,
I’m sorry to hear about your disappointment with us, and we would like to personally assist you with making things right.
Let’s get on a call and address this ASAP, we value your business. Please contact our customer service team at customerservice@motobuys.com when convenient.