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My first experience with this company was good. My second experience was horrible. Trey appears to be the only one answering the phones and good luck reaching him. Yes, he will call you back ---- eventually. There are plenty of custom shade sail companies in the U.S. Try somewhere else where you can be sure to get good service.
Carl R.'s review of BackyardCity.com earned a Very Helpful vote
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I have placed two orders in the past 6… I have placed two orders in the past 6 months, I find...
They shipped my order incomplete and they will not ever get back to you to replace or refund for...
