Carl B.

ROBBERY
Had a great conversation with Harry, he really did try his best, however when I asked for a PAC code given when I thought I was on a 12 month contract I was told it was two years and not 12 months.

Asked for a copy of the contract to be sent as my rights under GDPR, was told cant be sent our system wont allow it. Really!

I was on the phone for over an hour. After being told i couldn't keep the contract running. This is daylight robbery.

All I wanted was to run out the contact and have a different number. Told under no circumstances, no! Having been loyal to Vodafone for over 20 years it wasn't a great experience. I am now on line having to request all the information you hold on me and my Previous company. That will take some time and effort on your behalf. I have unlimited data on this contact. I will now attempt to use it to the MAX. This is really not how I wanted this relationship to end.

Carl Baldwin