Carla R.

My son has a peanut allergy. He went in to the Cookout in $#*!son, TN and ordered a chocolate chip mint milk shake. After drinking some of the milkshake he had an allergic reaction because, he discovered, there was peanut butter in the milk shake! He had to go to the Emergency Room and be treated as his peanut allergy is life threatening, which turned out to be a $500 trip. When he brought it to Cookout's attention, they compensated him with two milkshake coupons and dismissed it as if it were nothing to them. They obviously do not value their customers!

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