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I was sending deodorant and lotion to Angola and found out deodorant and perfume cannot be sent due to regulations.
I was told that to remove the deodorant "split the order" is $15. How are you charged $15 for simply getting a deodorant out of a bag?
Abigael was great help but I the charge to pick a deodorant out of a bag made no sense.
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Empty.
It has now been nearly FIVE WEEKS since MyUSA.com took our money to forward 3 letters to us...
Hi Carla. We are sorry that this was not what you were expecting. The service request to split a package requires time and resources that make up the $15 fee. To complete this request we must send a team member to physically pull your order and create an entirely new package including box, labeling and packing material to contain the split item(s). Please contact us again if you would like further clarification on the charges or if we can assist you in any other way.