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I have ordered 3 different times. The very first order nothing wrong. It came fast no problems. 2nd and 3rd order? I'm getting extra tops and pants the same that I didn't order. I called Customer Service? They can't stop an order, they can't cancel the order, and they can't fix mistake of multiple pants. So why have Customer Service. They were pleasant but they can't help you! Waste of time.
Tip for consumers:
Be very careful of being a return shopper. You’ll find mistakes happening like extra tops or pants that you paid for but didn’t know about till you track your order. And customer services can’t even help you.
Products used:
I ordered scrubs, I will wear them. I just haven’t returned a top because I’m waiting on a multiple order of the same pants. I have yet to see how that goes.
Carin O.'s review of Scrubs and Beyond earned a Very Helpful vote
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This is the worst experience I have ever had with an online order. I placed an order on November...
Dear Carin, thank you for sharing your feedback. Our goal is to make you happy with every purchase - we’re sorry we sent you extra items. You are welcome to keep these items at no charge. If you’d like to send them back, please contact Customer Support and ask to speak to a supervisor for a free return label. Rest assured we will never charge you for items you did not purchase.