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Carey W.

Contributor Level

Total Points
80

1 Review by Carey

  • Comenity

12/17/23

Do not bank with this bank. Do not open a famous footwear credit card. They routinely mailed statements so there was no chance a payment could be made on time. Charging multiple late fees. Even after I paid the balance and closed my account I continued to receive payment collection notices. When I called they said it takes 7-10 business days to process, in the meantime it seems like they added new charges even though I've not purchased anything new and my account is closed. More fees?!

Just stay away.

Tip for consumers:
Do not bank with this bank. Do not open a famous footwear credit card. They routinely mailed statements so there was no chance a payment could be made on time. Charging multiple late fees. Even after I paid the balance and closed my account I continued to receive payment collection notices. When I called they said it take 7-10 business days to process, in the meantime it seems like they added charges even though I've not purchased anything new and my account is closed. More fees??!!
Stay away.

Products used:
Famous footwear credit card

Service
Value
Quality

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