I ordered a Halloween costume for my daughter and the company did give me a tracking number, come to find out they gave the same tracking number to at least 3 different people. I received a call from my post office (very small town) saying there is an investigation regarding this company and he received 3 calls that morning from 3 different people looking for the same tracking number. I never did receive my shipment and requested a refund. To my surprise the email address I had for "Alice" no longer works. I am very dissappointed with the company and will remember NOT to buy anything from Hong Kong. This company gives a bad name to any company in Hong Kong.