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canvas b.

Contributor Level

Total Points
80

1 Review by canvas

  • VampireFreaks

1/10/24
Verified purchase
• Updated review

I couldn't find the section for the order note. I thought it would be visible once I confirmed payment method, but the order completed before I could find it. I messaged customer service after I placed the order and they were SO kind and helpful. I didn't feel like a bother at all and my notes were added to the order. 10/10 customer service. Fast shipping. Great products. We will be back!

I contacted customer service because I had an issue with adding a note to my order. They got back to be super quickly and were very friendly. I definitely felt valued and the experience makes me eager to shop here again.

Reason I chose this business:

Christmas gifts for my spooky family.

Service
Quality
I couldn't find the section for the order note
12/19/23
Verified site experience
• Previous review

I couldn't find the section for the order note. I thought it would be visible once I confirmed payment method, but the order completed before I could find it.

Reason I chose this business:

Christmas gifts for my spooky family.

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Similar Reviewers on Sitejabber

Thumbnail of user jens600
4/26/24

Product was as described. No issues and quick shipping :)

Thumbnail of user sallyh594
4/26/24

Love the clothes and the customer service team was so very friendly and helpful!