Candise S.

My first time using DoorDash was last night. I purchased food for my son and I however after placing the order the time for pick up went from 20 minutes to 55 minutes. I checked the app which said my food was on the way however the driver name changed. The second driver called me from the restaurant and said they told him my order was picked up. I never received anything but at least the restaurant was going to remake my order since the orginal driver picked it up but didn't deliver. When I called Customer service they said all they could do was refund me my money. So an hour into not receiving our food and being hungry because everything I wanted was close I decided not to do this again. I only tried because my friend did early in the week with no problems including my son recommending this over another company. So it's safe to say I won't be usual again.