candicej81

Candice J.

Contributor Level

Total Points
80

1 Review by Candice

5/18/22

We can't say enough about our 3 Photo order from Fracture. It was for a very special family event and was to be presented at a housewarming. Fracture did everything right but UPS kept losing it, saying it was delivered and it wasn't, then saying it was delivered to another address... it was a nightmare. I sent an email to Fracture just to let them know what happened... not really expecting them to be able correct a UPS issue. But they did! They sent a duplicate order next day air and it arrived just before the house warming was to start. It was stunning! The couple it was for immediately put out on display and all the guests loved them. The quality, workmanship, packaging, everything was the best... there is nothing that could have been improved on. The staff and the products are amazing. Forever grateful for them, Candice Jewett

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