Candice G.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Wouldn't buy from them again”

2/15/17

The prices are decent, the quality is meh, but what really turned me off was the shipping! I payed $28 for expedited shipping and neglected to mention that I would have to also pay more than the items were worth in duties and taxes to ship to Canada, they also split my order so I had to pay TWICE!

Edit*** Sammydress responded to my review and refunded me most of the additional cost of shipping, this was a pleasant surprise as I was not getting such positive responses by dealing directly with the website. I would still caution people to really look into the true cost for shipping and handling but I have to say I have a much better impression of their customer service.

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sammydress h. – Sammy Dress Rep Over a year old

Dear Candice,

We are sorry to hear that you have come across issues with your local customs office.

We at Sammydress follow strict policies regarding tax fees and these can be seen here: http://www.sammydress.com/m-article-id-108.htm. The customer is soley responsible for any tax that their destination country imposes on goods.

We have sent you a message regarding your particular case and kindly ask that you reply to us via the Support Center.

Thank you,

Sammydress Customer Service Center