I'm told that in the past this company was good. Through England, has US website. Don't order from them. I ordered one small item, got all the email notifications saying it was on it's way (including tracking number) and then before it got to my town suddenly the tracking stopped. Tried working with ASOS - finding a complaint email is difficult and got lots of "sorry your package hasn't arrived, we're looking it". Finally after a month of emails, I went to their FB page and started posting comments on their articles - found out that lots of other people had the same issues. Then the FB commentator for ASOS (there are many) responded back and asked for SSN and DOB to refund the order. That's when I quit, filed a bank fraud with my bank and am letting my bank fight it out. I only wish I would of saved myself the stress and read reviews before ordering from this company.