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Steals your money. No valid phone number for customer service. BEWARE! No one calls you back. They make you pay a year up front. I paid $2400 and have been billed 1500 $ since. They also told me I upgraded on 10-7-22. Comical. BEWARE./
Tip for consumers:
DO NOT USE>
Products used:
marketing account for texting .
Candice A.'s review of EZ Texting earned a Very Helpful vote
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Their sales pitch says 7-day a week customer service. What it doesn't say is that it takes them 1...
We had used EZ Texting for YEARS, then today, we sent out a text with the words "CBD" in the body...
Candice,
Thank you so much for your review! We're sorry to hear that your experience with our customer service has been less than stellar. We pride ourselves in our ability to connect with our customers so this isn't ever something we want to happen. When it comes to the most direct ways to get your questions answered, we highly suggest first going to our website and utilizing our chat bot to see if any of our resources there can help you find what you're looking for. If you need more specific help, we suggest reaching out directly to Support@EZTexting.com where an agent will contact you to discuss your account via email. We sincerely apologize for the inconvenience and, if you're open to it, would love to have an agent reach out directly to you to get to the bottom of these billing charges. Please let us know if you'd be interested in this. Again, we appreciate your feedback and sincerely take these reviews under consideration as we grow and improve.
Sincerely,
EZ Texting