Cammie G.

I bought a 40 dollar swim suit, measured by their guidelines, when the item came it was extremely to big. I inquired with the customer support with no response for a few days. I inquired again after I had sent the item back. The response was They could give me a partial refund and points if I kept the item or returned it back to their address in the USA. The item I returned required me to pay an additional 9 dollars. The item was returned to Chino California. After I gave the customer support the return address, and tracking number, and the usps service had delivered the package, I again contacted the customer support with this information. Their response was since I hadnt returned it to an address in the USA, I could not get a refund, because they didnt physically have the package and it would cost to much to have it sent where they wanted it. California is in the USA! They have now kept the over 50 dollars I have spent on this item, and will do nothing more. This, is theft! Answering customers, when getting a message, and sending return information in the package sent out, is productive customer service. This was a theft, I'm sure I am not the only person they have stolen from! Beware! If the option was no stars that would have been my rating!