Maybe its just me being inpatient with the money i spent but i ordered my Bubbler form herbtools on Monday 4th January 2016 15:26:39 GMT)
I used the site as a guest with stopped me being able to view my order status (my fault) so i left that go over my shoulder and sent a email asking whether or not i cant see my order status, its been two days now and i havent had a reply, so i send another email asking relatively the same thing and am now waiting for you to get in contact with me,
Would be such a shame to be a uk citizen and have been cheated/ripped off by a uk site
{edit}
ALL IS NOT LOST!
I sent the second email regarding my order and within 2 hours i got 3 replies, must of been a system error. The email was a kind representative saying how they had a log of orders and they are processing them as fast as they can, i think i was just a bit too eager to get my pipe, so now my mind is at ease knowing that is has been dispatched, the payment successfully made and i'm also able to track my item, so all in all not bad apart from poor conformation/dispatch details. Cant say if i would go there again until i receive my item in working order