I order my shoes to be over night/ next day shipping and paid and extra $20 dollars for this too. It is now 3 days later and I still do not have my shoes. Their excuse is any order made on a weekend or holiday takes two extra business days to process... over night/ next day means over night/ next day, period. Do not give the option of over night/ next day shipping if it isn't really over night/ next day.
I asked for my shipping cost to be re-funded but I highly doubt they will allow this...