We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

cakilla b.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since March 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    9

Review Distribution

1 Review by cakilla

3/23/20
worst booking agent ive ever dealt with! after being on hold for three hours, the agent lied to me and got aggressive.
he advised to call virgin, knowing that they couldn't deal with my flight change. they ate very shady and when adding things like the free cancellation option to your booking, its only valid for a few days after booking- which means they just take your money with no refund, even though you paid to be able
to cancel.
the agents on the phone are rude and argumentative. the last man i spoke
to literally shouted at me after asking what their policy was just to get me off the phone.
i have the cancellation policy in writing which states i am eligible to change my
flight however Opodo just lie their way through to get your money and care about nothing else.

cakilla hasn’t received any votes.

cakilla hasn’t received any thanks yous.

cakilla doesn’t have any fans yet.

cakilla isn’t following anybody yet.

Similar Reviewers on Sitejabber

miken271
Mike N. reviewed Opodo
5/11/20

British Airways cancelled my flights due to Coronavirus. That's understandable and no problems...

mehrnazr
5/11/20

Opodo is just trying to attempt to deceive the people, even though Lufthansa put Note on their...