Caitlin H.

They're very sneaky with how they do things. I ordered a pair of shoes for my bfs mother for Mother's Day, not knowing that I'll be charged monthly. I learned my lesson and decided to skip the month when I decided to purchase something else. It's all in American prices. But I'm on the Canadian site? Which makes ZERO sense. And I checked today and THEY CHARGED MY ACCOUNT after I had said skip this month. I'm sick of this website stealing money I don't have. I'm very disappointed. During this pandemic and they're still stealing money that I need cause I bought 1 pair of shoes. Big mistake. Everytime I call customer service, I have to wait an hour to even get in touch with someone. I will NEVER order from here again once I cancel my account. Even when you get charged. You can use your points. The points (the $39.95USD) ($55.95CAD) they charge to your account you cannot use to purchase something, it takes money off your bill and you still have to pay with your credit card or debit. NO DONT BUY FROM THIS SITE.