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I have been using romwe for a few years now and have never had any unreasonable issues with the site or delivery untill this past month. I ordered a package on June 8th and haven't had a single update on the package since June 17th. When I try to track the package using the provided number it doesn't work. I have tried to Email them multiple times and have not gotten a response. Their " live customer support " robot is completely useless when you have an actual issue. This is frustrating because it is several weeks late and multiple packages I order after this one have been delivered.
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hello, For better service, we suggest you contact our customer service through the link below: https://www.romwe.com/robot?page=navigationBar