Customer service is fine but the service is really bad! I ordered last aug 19 it's now oct 12 and my item is still not here. I keep getting the same email telling me to be patient. First time this happened to me. Bad bad... stay away from bangood!
So sorry for any inconvenience we caused.We usually ship the order within 2-3 business days after customer paid.It will be a little bit delay if the item was sold out in your order. Also, here are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, so if you didn't receive your package within regular time, you could consult with your local post office to see if there is anything wrong with your order.If you did so and didn't find the package either, feel free to contact us, will refund or resend it to you. Looking forward to your reply.
Best regards,
Banggood Team
Cai Has Earned 9 Votes
Cai B.'s review of Banggood earned 9 Very Helpful votes
Dear Cai B,
So sorry for any inconvenience we caused.We usually ship the order within 2-3 business days after customer paid.It will be a little bit delay if the item was sold out in your order. Also, here are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, so if you didn't receive your package within regular time, you could consult with your local post office to see if there is anything wrong with your order.If you did so and didn't find the package either, feel free to contact us, will refund or resend it to you. Looking forward to your reply.
Best regards,
Banggood Team