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I signed up for a 14-day free trial 2 days ago. I was shocked when my card was charged $10 today. When did a free trial for 14 days become charge me $10 in 2 days? Completely lost my business and I will be disputing this. I would have gladly paid $10 to fax something elsewhere but the principle is the principle and this company clearly has none. Stay clear!
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Online and phone customer service is basically non-existent. Unable to cancel billing via phone...
Hello Ca B,
This is certainly not the experience we want you to have. Please send us your account details to socialsupport@myfax.com so I may look into this matter and resolve this for you.
Thank you kindly,
MyFax Support Team