Byron W.

Stay away from these people unless you are willing to risk having your money stolen or getting fleeced in some other way. I placed a $1700 order from them one year ago--a camera with extras. They sent me a recalled camera unit, a ten-dollar lens filter kit they claimed was worth $250, and omitted some important items. When I returned the package, they kept telling me my refund was on its way. A couple of months later they claimed they received no return. (I did submit a disputed charge to my bank--that failed, but not due to a lack of merit in my case. It failed because of a perfect storm of bureaucratic errors.) After going through the Better Business Bureau and then the NYC Dept. of Consumer Affairs, all I earned for my effort was knowledge of just how rotten this business is. They fabricated "information" left and right about our transaction and subsequent dealings, And they have gotten away with it. I could take them to court, but I live in California and I would have to pay for a roundtrip ticket to New York. This has been a very hard lesson. If my story can save one person from losing money like I did, at least something has been gained through my experience. (Oh, and there's a reason that Best Price Photo's current rating with the Better Business Bureau is a D and that 60 complaints have been filed against them through the BBB in the last year alone.)