B W.

I ordered a photobook to use during my wedding proposal. I paid for express shipping and everything to make sure it arrived days before I needed it. When it arrived they had put someone else's cover on the book. I contacted them right away about getting it fixed. They said they would have it reprinted right away and shipped the fastest way possible. Days later and got no update so I contacted them again. I was told it had been reprinted and should arrive in a week! A wk! 9 days to reprint and ship is not doing anything to fix their mistake in time for the important occasion. I even looked on their site and according to it I could order a new book and it would it arrive the same day they had just told me. How is that them trying to make it right when it had supposedly already be reprinted. Avoid this overpriced company at all costs. Use Shutterfly or literally anyone else.