Thumbnail of user bv11

B V.

Contributor Level

Total Points
83

1 Review by B

  • JourneyEd

2/6/14

Made a mistake ordering the wrong OS version of Flash Pro for a class because their site is NOT clearly marked in the titles nor is it on the front page of the item, you have to click a second tab to get to the specs. Oh wait, it is on the page... a teeny, tiny 1/4 inch logo of the OS it is for. Their page is also very difficult to navigate and find information.

Customer service is a joke and extremely unhelpful. I was told I would have the RMA number within 24-48 hours and here I am three days later being told the same thing by a different service rep that I should have the number by Monday. I will never buy from them again and told them so after waiting an hour to speak with an answering machine.

B Has Earned 3 Votes

B V.'s review of JourneyEd earned a Well Said vote

B V.'s review of JourneyEd earned 2 Very Helpful votes

B hasn’t received any thanks yous.

B doesn’t have any fans yet.

B isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dasdfk
5/3/23

I bought software from JourneyEd that had a 6-month term. The software was SPSS. About 3 months...

Thumbnail of user nickk358
1/21/21

They don't hold stock but will advertise items as available. I orderered 12/27 and was notified...