Made a mistake ordering the wrong OS version of Flash Pro for a class because their site is NOT clearly marked in the titles nor is it on the front page of the item, you have to click a second tab to get to the specs. Oh wait, it is on the page... a teeny, tiny 1/4 inch logo of the OS it is for. Their page is also very difficult to navigate and find information.
Customer service is a joke and extremely unhelpful. I was told I would have the RMA number within 24-48 hours and here I am three days later being told the same thing by a different service rep that I should have the number by Monday. I will never buy from them again and told them so after waiting an hour to speak with an answering machine.