Butch A.

I ordered an expensive musical instrument last Wednesday, and the online music store used FedEx, 2-day Express. Friday came and went and no delivery or status update! Here it is Saturday morning, and I called the 1-800-GOFEDEX number and ripped them a new one! All they could tell me is my package (musical instrument) is "delayed". (W)hiskey (T)ango (F)oxtrot! Excuuuuse me?!?
If I could give ZERO STARS, I would find a way! Grrrr...

Warning: **DO NOT** go to Golf Galaxy with a gift card from Golfsmith (even though Golf Galaxy bought out Golfsmith)!
Kroger's sells them, $#*! Sportings Goods sells them, etc... you know what I mean?
**GOLF GALAXY^&%*$(# REFUSES TO HONOR THEM!**
I just went through absolute hell in the store, trying to get them to honor the gift card (just a $25 dollar gift card for my birthday). The cashier tried this, tried that, we got on my smartphone and tried looking up on the internet for redeeming gift cards, they called the main store manager over, who explained to me that they no longer honor the gift cards!
I explained that my sister *JUST BOUGHT IT* at Kroger's for my birthday! Seriously?!? We went 'round and 'round over this whole fiasco, and to be blunt - I got turned away and was treated extremely rude! Grrrr...
I drove all the way back home, and got on my laptop and tried contacting Golfsmith (redirects you to Golf Galaxy). I tried this, I tried that, and nothing worked, so I called their 1-866-whatever customer support number, and finally talked to a lady. I explained the whole scenario to her, and she also said they no longer honor them. I shot back that my sister bought it at Kroger's. Believe it or not, the lady customer service rep said, "Oh, well, sorry... Have your sister take the card back to Kroger's and get a refund. Tell her to tell Kroger's not to stock the gift cards as we don't honor them anymore".

Can you believe this B. S.? I am DONE with Golf Galaxy! They seriously lost a customer!