I booked a hotel with Splendia. Then I looked at the reviews. They were horrible. I am traveling to Thailand and the last thing I need is problems when I check in. One review said they do not send and email so you can cancel. That is exactly what happened to me. Another review said they don't answer the phone exactly what happened next. I am fortunate that these reviews were posted. I have now put this in dispute with my credit card. They will refund my money.
Thank you for the reviews and saving me a very bad problem.
Bunny